Shipping policy
Shipping Policy
At Ampih, we aim to process and ship all orders with care and efficiency. Please review the information below regarding shipping and delivery.
Order Processing
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Orders are typically processed within 1–3 working days
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Orders are not dispatched on weekends or public holidays
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You will receive a confirmation email once your order has been dispatched
Shipping Destinations
Ampih currently ships within the United Kingdom.
Available shipping options and rates are displayed at checkout.
Delivery Timeframes
Estimated delivery times are between 2-5 working days.
Delivery times are estimates only and may be affected by postal services, customs processing, or events beyond our control.
Shipping Costs
Shipping costs are calculated at checkout and are based on:
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Delivery location
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Shipping method selected
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Order weight and size
Customs, Duties & Taxes
These charges are the responsibility of the customer and are not included in the product or shipping price.
Incorrect Address
Please ensure your shipping address is entered correctly at checkout. Ampih cannot be responsible for orders delayed or lost due to incorrect or incomplete address information.
If an order is returned to us due to an incorrect address, additional shipping charges may apply for reshipment.
Lost or Delayed Orders
If your order has not arrived within the estimated delivery timeframe, please contact us at info@ampih.com and we will assist in locating your parcel.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging. This is covered under our Returns Policy.